At Dvita, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services. By accessing or using the Dvita app, you agree to the practices described in this policy.

1. Information We Collect

When you use the Dvita app, we may collect the following types of information:

– Personal Information: Name, email address, phone number, and other details provided when you place an enquiry.
– Device Information: Device model, operating system, and unique identifiers for performance optimization.
– Usage Data: How you interact with the app features, such as browsing the catalogue, using AR/3D try-on, or searching products.

2. How We Use Your Information

We use your information for the following purposes:

– To provide access to our catalogue of modern frames, top brands , and other eyewear collections.
– To enable augmented reality and 3D virtual try-on experiences.
– To respond to your enquiries and provide personalized recommendations.
– To improve our services, enhance app features, and ensure smooth functionality.

3. Enquiry and Purchase Process

Currently, the Dvita app does not support online payments. Customers can browse our collection, use the AR/3D view, and place an enquiry for the frames they are interested in. A Dvita representative will then connect with you to take the process further.

4. Sharing of Information

We do not sell, rent, or trade your personal data with third parties. Your information may only be shared with trusted service providers who help us deliver services, such as communication and app functionality support.

5. Data Security

We use industry-standard measures to protect your personal information. While we take all precautions, please note that no method of electronic storage or transmission is 100% secure.

6. Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us at the details provided below.

7. Cookies and Tracking

Since the Dvita app does not currently support online transactions, cookies are used minimally to enhance user experience, such as saving preferences and improving AR/3D try-on performance.

8. Third-Party Links

Our app may contain links to external websites or brand pages. Dvita is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before sharing your data.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be communicated through the app or other appropriate channels.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: admin@dvitaeyecare.com
Phone: +91-8670039111
Address: KB-00004 Unit Co-Op, Flat-8 Sector -Iii Saltlake  , Kolkata, West Bengal, India – 700106